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Dear
Jim:
Just
wanted to thank you again for doing such
an awesome job on our pool. We have had
the best Summer ever with all of our
family and friends as a result of our
“problem fee” pool. We have highly
recommended you to anyone we know
building a pool.
Sincerely, Steve and Mary
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Dear
Jim:
Just
a short note to let you know that I am
glad to have you as my pool contractor.
You are dependable, reliable and you get
things done in time and as you promise.
We are enjoying the beautiful pool you
have built for us.
Thanks!
Gary
--------------------------------
Dear
Jim:
Thank
you for the wonderful pool you built for
our family. The entire project was
extremely well-managed and the end
result will give our family pleasure for
years.
You
made building a pool easy! The work
proceeded quickly and we appreciated
that you were on-site at every critical
point. For example, when the excavator
hit water, you installed a pump and
rocks within hours. Your communication
was excellent. We were kept informed of
the schedule and notified of any
changes. And, there were no surprises.
When
we did have a question or concern, you
responded immediately. Your patience in
re-drawing the pool shape until it
appealed to us was particularly
appreciated. In response to our
concerns about drainage, you re-graded,
changed the drain locations and
installed additional drains in the
planters.
As a
resource, you connected us with a lender
who quickly arranged the loan. When we
wanted to build our own fence, you faxed
the county requirements to us. It was
also very beneficial to look at other
people’s pools and patios, thank you for
connecting us with your previous
customers.
We
have worked with other contractors on
construction projects in the past. You
were much easier to work with, kept your
promises, provided unexpected customer
service and exceeded our expectations.
We would highly recommend Chandler Pools
to others. The construction quality is
excellent and your customer service sets
you apart.
And
finally, your service didn’t end when
the project was finished. Thank you for
the wonderful pool toys that the
children enjoyed all summer. We
appreciated your quick response when we
had questions, needed the water level
control adjusted and requested extra
sets of blueprints for the landscaper.
It
was truly a pleasure to work with you
and we would be delighted to describe
our positive experience with those
considering having a pool build by
Chandler Pools.
Karen
F., Loomis, CA
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Dear
Jim:
Now
that we are enjoying our great new pool
and spa, Jean and I feel it is only
appropriate to thank you for an
outstanding job. Ours was not a
cookie-cutter project, with the slope,
the walls, and the little specials we
specified. Your expertise clearly made
the difference. And it was not a job
without adventures, starting with the
unexpected French drain. When we signed
on with you we felt you would give the
job the detailed attention it required,
which you more than did.
Please feel free to use us as
references, or to show the pool to any
potential clients.
Dan
and Jean L.
Fair
Oaks, CA
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Jim,
Thank
you for the professional and timely
services and quality products you
provided for our pool.
As
owner-builders, we have dealt with quite
a few sub-contractors and construction
personnel during the two year project.
Of these, only 4 of the 17
sub-contractors we employed were
excellent and deserve a reference to
prospective future customers. You were
one of those four.
Excellence to us means that work is
completed on time and within budget; all
commitments are met; the work is of high
quality and meets all specifications;
all personnel within the company are
cooperative, knowledgeable and dedicated
to customer satisfaction; and that if
required you were willing to go the
“extra mile” to insure job completion
and customer satisfaction. Chandler
Pools meets our standards for
excellence.
We
would highly recommend Chandler Pools to
any prospective customer, so please feel
free to use us as a reference. It is
refreshing to see good people being
successful and we wish you continued
success in your business. Thanks again
for a job well done.
Kris
and Bob B., Grass Valley, CA
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To:
Jim Chandler Pools:
We would like to
“THANK
YOU”
for making one of our dreams come true.
You were the utmost business
PROFESSIONAL
and took the job to heart. You were at
the job site every step of the way. We
really
APPRECIATED
everything you did for us in this
process. I know we weren’t
SPECIAL,
but you sure made us feel like we were.
We can sum it up in one word . . . . . .
INTEGRITY.
Again, Jim and Liisa,
Thank you very much
J
From
Steve and Sonia R.
Sacramento, CA
---------------------------------
Jim
and Liisa,
We
can’t thank you enough for the beautiful
pool and outstanding attention! You are
truly one of the best contractors
we’ve had the pleasure of working with .
. . . . and everyone we know or asks
knows too! We’ll miss your calls and
visits. Much luck and prosperity to
you!
Rick
and Maria
--------------------------------
Jim:
Thanks for taking such care in the
design and building of our pool. It’s
obvious that you take pride in the work
you do. You’re welcome to use us as a
referral anytime and we’ll be sure to
pass your name on to friends looking for
a competent pool contractor. Good luck
and thanks again!
Sincerely,
Donna
and Duffy |